Shipping policy
Shipping Policy
Effective Date: 03/May/2025
At Ever Naturals, we are committed to getting your order to you quickly, safely, and reliably. Below are the details of our shipping process and policies.
Shipping Methods and Carriers
We ship all orders via USPS and other reliable shipping partners.
Standard shipping typically takes 1-4 business days within the continental United States.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as carrier delays or inclement weather.
Order Processing Time
All orders are processed within 1-2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates
We offer free shipping on all orders unless otherwise specified during a promotional period or for expedited shipping requests.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number to monitor the status and estimated delivery of your package.
Delivery Issues
If you experience any issues with your delivery, such as a missing package or delivery to the wrong address, please contact us immediately at office@ever-naturals.com or through the contact form at ever-naturals.com.
While we will make every effort to assist you, please note that Ever Naturals is not responsible for lost or stolen packages marked as delivered by the carrier.
International Shipping
At this time, we only ship to addresses within the United States.
Incorrect Address Disclaimer
Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Contact Information
For any shipping-related questions or concerns, please contact us via the contact form at ever-naturals.com or email office@ever-naturals.com.